Our Privacy Policy
At Glentrool Holiday Cottage we respect your privacy, and aim to comply with the
latest data protection regulations. This policy explains how we collect and
handle data relating to website visitors. Please note that this policy may be
altered in the future. It was last updated on 5 September 2022.
Who collects the information?
The information is being collected by Beth Currie who is also the person
responsible for handling data, who can be contacted via email at
beth@glentroolholidaycottage.co.uk, or by writing to Beth Currie, 63 Glentrool,
Newton Stewart, DG8 6SY. Alternatively, by phone: 01671 840386.
How do we collect information?
Information can be collected in the following ways:
• If you sign up to our mailing list.
• If you contact us by email.
• If you make an online booking.
Anonymous data (relating to your computer/device, not to you personally) is also
collected whenever someone merely visits one of our web pages. This uses the
Google Analytics service (see below), and it involves the use of cookies (see
below).
What information is collected?
For enquiries and/or bookings we will only collect the minimum information
required for the purposes of being able to contact you and make an accurate
record of the booking and process any payments relating to it.
The anonymous data relating to website traffic is limited to details of the
device or connection being used to access our website (including the IP address
of your computer, the country the connection is made from, the browser, etc.)
and a record of the pages visited, plus the time spent on each page.
How is your data used?
When you contact us, make a booking or sign up for our newsletter, your data is
only used for the corresponding purposes. We will not pass your contact details
and other personal data to a third party.
Some data will also be used for internal record keeping (e.g. for the accounts
that we are legally obliged to maintain), and to help us assess how to improve
the services that we offer.
Anonymous data collected from cookies is used purely to compile statistics
regarding the website traffic so that we can judge how well the website is
performing. The data is collected and the statistics are compiled using the
Google Analytics service. Click for general information about how Google's
services impact your privacy, or click for the Google Analytics privacy policy.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your personal information with third parties for marketing
purposes. Personal information will only be given to a third party when we are
legally obliged to do so.
Anonymous data derived from cookies may be shared with third parties, but only
for technical purposes, not marketing ones.
Your consent
We will not contact you for marketing purposes by email, phone or text message
unless you have given your prior consent. You can change your marketing
preferences at any time by contacting us by email:
beth@glentroolholidaycottage.co.uk or telephone on 01671 840386.
How you can access and update your information
The accuracy of your information is important. If you change your email address,
or if you believe any of the other information we hold is inaccurate or out of
date, please email us at: beth@glentroolholidaycottage.co.uk, or write to us at:
63 Glentrool, Newton Stewart, DG8 6SY. Alternatively, you can call us on 01671
840386. We will promptly correct any information found to be incorrect.
You have the right to ask for a copy of the information we hold about you, and
this will be sent to you in electronic format free of charge.
Your right to restriction
You may choose to restrict the collection or use of your personal information in
the following ways:
• If you have previously agreed to us using your personal information for direct
marketing purposes, you may change your mind at any time by writing to or
emailing us at beth@glentroolholidaycottage.co.uk;
• If you do not want Google Analytics to compile anonymous statistics about the
interaction between your device and our website, you can download and install
the Google Analytics Opt-Out Browser Add On.
Your right to be forgotten
Data will only be stored for as long as it is needed. Unnecessary data will be
erased.
The security of your information
When details such as your name and email address are submitted via a booking
form or email, this can never be guaranteed to be 100% secure. As a result,
while we strive to protect your personal information, we cannot guarantee the
security of any information you transmit to us, and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security
on our systems.
Breach notification
If we hold records of your personal data and we become aware of a data breach,
we will endeavour to inform you of this within 72 hours.
Links to other websites
Our website contains links to other websites of interest. You should note that
we do not have any control over those websites, and so cannot be responsible for
the protection and privacy of any information which you provide whilst visiting
them.
Users under 18 years of age
Any user under 18 years of age must have their parents'/guardians' consent to
use our website. Users without this consent are not allowed to provide us with
personal information.
Cookies
A cookie is a small file sent to your computer's hard drive by a web page that
you visit. Cookies allow web applications to recognise your device (not you
personally) as you move from one page on the site to another, or if you revisit
the site within a certain period of time. If you express a preference on a web
page, for instance, that preference can then be recalled in the future. A cookie
in no way gives us access to other files on your computer or to any other of
your device's functions.
We use traffic log cookies to compile statistics about the popularity of pages
on our site and about how people have arrived here. This helps us improve our
website. We only use this information for statistical purposes.
You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, however, you can usually modify your browser settings to decline
or block cookies if you prefer.
Acceptance of these terms
By using our website, you signify your acceptance of the terms of our privacy
policy. If you do not agree to the terms of our privacy policy, please do not
use our website. Your continued use of our website following the posting of any
changes to our privacy policy will mean that you accept those changes.